Contact us
We're here to help.
Questions about an order, a return or how the scraper works? Send us a message and a real person will get back to you.
Email us
icesvortex@gmail.com
Response time
We reply to every message, usually within 1–2 business days.
Help us help you faster
- Your order number (from your confirmation email)
- The email address you ordered with
- Photos or a short video if an item arrived damaged or isn't working